FAQ

2020-09-30| Help Center|views(1871)|Comments(1)
Why was SellerSprite created?
We created SellerSprite to be the leading toolkit for Retailers and Brand Owners on Amazon. Our wide range of research software offers you the latest data to help you sell more products and skyrocket your rankings on Amazon.

What support is available?
We offer fast and professional support. If you have any questions or issues, contact us via email at support@sellersprite.com or via our in-app support chat.

What does an SellerSprite subscription include?
Our advanced plan costs $189 per month and grants you access to track up to 2000 keywords. You will also be able to track up to 500 products sales, and up to 500 Products detailed information. Learn more.
We’re the highest quality set of Amazon tools available.
Larger plans are available upon request, email to support@sellersprite.com.

How does SellerSpirit process payments?
We proudly use Paypal, a safe and reputable payment processing system, and we accept Visa, Mastercard, and American Express.

How often is data refreshed?
Search rankings are updated daily, other data is updated frequently throughout the day.

Can I cancel at anytime?

Yes, there are no contractual obligations beyond your current billing cycle. If you cancel, your subscription will end following the current term with no further charges. You can also upgrade your plan at any time and any incremental charges will be prorated.

If you are a new customer, all regularly priced plans offer a 7-day money-back guarantee (special promotions or trials excluded). If you cancel within this 7-day period, you will receive a full refund.

Which marketplaces do you support?
We fully support the following marketplaces:
United States
Canada
United Kingdom
France
Germany
Japan

Do you offer a trial?
New registered member has 10 free trial times availble for each function. Recommend the advanced plan.


1 Comments
islandin 2019-05-17 16:52
I am in the second month of the contract, but it seems that the data has not been updated since the time of the contract. How many months is the data updated?