Help Center

2019-10-25| Help Center|views(8411)|Comments(21)

Keyword Sprite

Keyword Mining

Keyword Mining - Tutorial Video

Keyword Mining - Guide

Keyword Research

Keyword research - Tutorial Video

Keyword Research - Guide

Reverse ASIN

Reverse ASIN - Tutorial Video

Reverse ASIN - Guide

Product Sprite

Market Research (Main)

Market Research - Tutorial Video

Market Research - Guide

Competitor Lookup

Competitor Lookup - Tutorial Video

Competitor Lookup - Guide

Product Research

Product Research - Tutorial Video

Product Research - Guide

Jamesc49 2020-04-25 06:30
According to the information on the Google Chrome store the extension was supposed to be free for life. I have used the extension for 3 days and the Keyword Mining has never worked and now the Reverse ASIN that I need to upgrade my plan. Why is this not free for life as your ad in the Google Chrome store stated?<br><br>Thank You,<br>James<br>
reply : The tool that totally free for life is "the copy of Keepa extension", which is one of the parts of SellreSprite Extension. For the other 3 tools, the limitation is synchronized with the subscription on our website. If you have any questions, please contact our online customer service.
psycleworks 2020-04-24 10:21
When I search data by the <brand name>, it doesn't provide any result eventhough that there are lots of listings on Please advise if it is Error, and how to solve it.
Waqas 2020-03-31 06:08
my extension shows error reverse asin quota exceed but works fin on web what is the problem.<br>
reply : Would you like to send the screenshot to our online customer service to further check? I am so sorry about it.
ssgrup3 2020-03-18 23:01
Hello<br>How can I use the google chrome plugin?<br>açılmıyor<br>Could you help?<br>screenshot link<br><br>
reply : I have checked the screenshot. It is the problem of your network. You can close the browser, and re-open. It will work well. If there is still some trouble, you can contact out customer service. :)
Vivian123 2020-01-31 12:23
reply : 进入官网首页,点击左上角Logo旁边的语言切换。
burakakin 2019-12-19 05:40
Hi, In my comment below (2019-12-17 06:00), I didn't mention about want to see product page when the SellerSprite Extension is open. I tried to mention about that I couldn't saw the left side of Seller Sprite Extension. Meanwhile, I also use the extension of the 3 major programs. We can drag and drop these three extensions anywhere on the page. But I can't do this with SellerSprite Extension. This feature will be user friendly to us if you can do it. Thank you.
reply : I have sent the feedback to our technologit. We will develope it later.
burakakin 2019-12-17 06:00
Hi, When I open the extension on an Amazon product page, I can't see the left side of the Seller Sprite extension. I try to pull the extension to the right to see the left side, but the extension does not move and stays where it is. Thank you.
reply : I am so sorry that you are unable to move the extension, you can scroll up or down to see more info on the page.
burakakin 2019-12-16 03:10
Hi, I use Keepa and Seller Sprite at the same time. But when I start to work Keepa Extension, Seller Sprite Extension doesn't show results graphically at the bottom of the page. How can I use this feature of the Seller Sprite that I bought annually? Thank you.
reply : Due to our system was updated last week, the Keepa extension was temporarily closed. It is all right now, you can try again. Thank you.
yoli 2019-11-18 13:53
Hi, do you provide India amazon market research?
reply : Hi, we are sorry that we do not provide India Amazon market research currently for the low demand from users. I will tell our science data team about this demand. Thank you.
islandin 2019-11-06 13:26
Keyword Checker<br>When can I use it?
reply : This tool is free, you can use it right now. Input the ASIN into the search bar first, and enter the keyword of the ASIN into the drop-down box, then hit search, you will get the results you want in a second.