There is no Request REview Bulk button anymore.. You remove it ?<br>
reply : Can you tell me your registered email, I will help you open it
The extension has stopped showing up. I have the Google Chrome extension installed, and it does not show up. <br><br>Also, there is missing data on many products in all categories. When will this be fixed?
reply : Hi, could you send the screenshot to email@example.com?
Why I can't see the reviews on products
reply : Which products？
I am a seller from India, Please help me How to choose India from the drop down list of countries?
reply : I’m sorry for the inconvenience. There is no data of India marketplace at present.
hello are you there?
reply : hi，you can tell me your question，or contact online customer service staff or corporate wechat customer service staff
Hi, I got charged $200.00 for my subscription this morning. I'm having difficulty paying bills this month, could you please pause or cancel my sub and refund me? I've followed up with paypal about it and sent an email as well, Thanks, Jeremy
reply : We have refunded and canceled the subscription. Plz check.
Request to remove the 30-word limit for the Keyword Checker feature in both the browser and Chrome extension version.
reply : I am sorry that the limitation is unable to remove, due the server will be overwhelmed. If you have any other questions, you can contact online customer service directly. :)
SellerSprite Chrome extension. <br>Does it work in Amazon Japan?
reply : Yeah, u can change the language to Japanese.
2) The "position" number in the Keyword Checker feature is counting the sponsored ads as position. Example: If an ASIN ranks No. 1 organically, but there are three sponsored ads above it, the "position" will say No. 4, when it should be No. 1. Can you correct the issue so that it shows the organic rank, and not including the sponsored ads?
reply : The "current page number" shows the organic rank, which does not include the sponsored ads position.
I have two comments. One is a suggestion, and the other is regarding a possible issue. 1) Can you add the "current page number" and "position" into the Reverse ASIN Keyword feature? It is offered in the Keyword Checker, but I think it will be more useful combined into the Reverse ASIN Keyword.
reply : I have sent feedback to our technical team.