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Benoît 2025-04-11 18:27

Bonjour l'équipe Sllersprite
J'ai un problème avec le tracking product , quand les produits apparaissent je n'ai pas accès aux onglets à droite de l'écran alors que je suis en plein écran .
Pourriez vous m'apporter une solution ?
merci
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- Official Sellersprite Replied on Benoît 2025-04-17 12:04 BEST
  
  Pouvez-vous envoyer une capture d'écran à la boîte de courriel support@sellersprite.com?
  
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uomama 2025-04-11 02:18

Hi Seller Sprite Team,

Could you please clarify what the “L” in the stock level indicator signifies? Is it an abbreviation for “low” stock? Any details on the thresholds would be appreciated.

Thanks for your help!
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- Official Sellersprite Replied on uomama 2025-04-17 11:50 BEST
  
  The "L" in Seller Sprite's stock level display specifically stands for "Purchase Limit", not "Low Stock." This indicates that the seller has set a maximum order quantity restriction on the product. Key details:
  
  Threshold: Appears when sellers restrict purchases to ≤3 units per order (common for high-demand/flash sale items)
  Data Source: Derived from Amazon's maxOrderQuantity API parameter
  Priority Logic: Overrides actual stock calculations when active
  
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Asgar 2025-04-04 23:51

hello seller sprite team
I received a free upgrade for 1
month due to rishi sir
I want to confirm whether my subscription will automatically renew and charge my account after the free period ends
kindly confirm

Thank you

Asgar Ali

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- Official Sellersprite Replied on Asgar 2025-04-17 11:51 BEST
  
  You won't be automatically renewed for the subscription if you haven't subscribed in the first place.
  
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Hao 2025-03-11 11:24

I am currently in Standard Plan, how to upgrade to Adavnce Plan? Do I need to cancel current plan and then subscribe new one?

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- Official Sellersprite Replied on Hao 2025-03-19 17:30 BEST
  
  Hello, just click "Upgrade" under the Advanced plan option on the price page. Our system will automatically refund the difference.
  
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WinstonSS 2025-02-03 09:47

How can we export this historical data on number of ratings? I need this data point badly.
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- Official Sellersprite Replied on WinstonSS 2025-02-26 16:04 BEST
  
  Hello, you can click the "Export" button.
  
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fatih 2025-01-21 04:48

Hello,

I have a suggestion. I cannot find the ORGANIC RANK sorting filter in the Reverse ASIN section, which is located in the filters section, in the Reverse Multiple ASINS tab.
If possible, can you add an ORGANIC RANK sorting filter to this relevant tab?

Thanks.

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- Official Sellersprite Replied on fatih 2025-04-22 14:32 BEST
  
  Thank you so much for your suggestion. We have already sent the suggestion to the technical department.
  
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Sinem 2025-01-04 17:27

I mistakenly chose a paid plan. I thought my card would be charged for membership after 1 month, but it was charged immediately. I thought I had the right to a free trial month and when I realized the mistake, I immediately pressed the cancel button. I canceled the membership without using the plan. I want my refund.
thank you

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Mustafa 2024-11-09 01:37

Certainly, here’s how you might phrase your questions for the Seller Sprite support team:

---

**Subject:** Questions Regarding Seller Sprite Features and Data Tracking

Hello Seller Sprite Support Team,

I have a few questions regarding the available features on Seller Sprite and would appreciate your assistance:

1. **Seller Information**: Are there any features inspired by SellerAmp? Specifically, can I view the number of FBA sellers for a product? For example, if a product has 5 FBA sellers or 3 FBA sellers, would I be able to see this information?

2. **Historical Average Pricing & Data Export**:
- Can I view the average price of a product over the past three months?
- Additionally, similar to SellerAmp, is there an option to export specific information about an ASIN I’m tracking into Google Sheets?

3. **Keyword-Level Sales Data**:
- If an ASIN/product has sold 100 units, is there a way to see which keywords those sales originated from?
- Where can I view the 1, 3, and 6-month average prices for an ASIN or a product?
- Lastly, is there a feature that allows me to see how many units were sold per keyword?

Thank you very much for your time and assistance. I look forward to your response.

Best regards,
Mustafa Cansız

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- Official Sellersprite Replied on Mustafa 2024-11-22 17:05 BEST
  
  We do not provide statistics on the number of FBA sellers. Historical data only includes the total number of sellers, and detailed seller information can only be accessed directly on Amazon in real-time.
  2.1 Historical prices can be viewed using the [Competitor Lookup] feature or the [Keepa Alternative] on browser extension. [Competitor Lookup] calculates the average price for each month, while the [Keepa Alternative] on browser extension provides daily price records that can be exported to calculate a 3-month average.
  
  2.2 This function does not support exporting information to Google Sheets.
  
  3.1 We cannot determine which specific keywords drive sales. However, you can use [Reverse ASIN Keywords] to identify the keywords bringing exposure to a product.
  
  3.2 The average price can be queri
  
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salman 2024-10-06 13:07

join

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- Official Sellersprite Replied on salman 2024-10-08 09:25 BEST
  
  Hello,If you have any questions, you can contact the online chat service in the lower right corner
  
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Maria 2024-09-12 19:21

Hello, I need the application on my IOS mobile, would it be possible? To search for products on Amazon

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- Official Sellersprite Replied on Maria 2024-09-13 11:01 BEST
  
  Hello, you can download extension for safari on macbook and ipad:https://www.sellersprite.com/en/help/sellersprite-chrome-extension-download
  
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- ResearcherDurabasics Replied on Maria 2024-11-05 22:39 BEST
  
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