Help Center

reply : I have checked the screenshot. It is the problem of your network. You can close the browser, and re-open. It will work well. If there is still some trouble, you can contact out customer service. :)

Vivian123 2020-01-31 12:23

如何切换语言

reply : 进入官网首页，点击左上角Logo旁边的语言切换。

burakakin 2019-12-19 05:40

Hi, In my comment below (2019-12-17 06:00), I didn't mention about want to see product page when the SellerSprite Extension is open. I tried to mention about that I couldn't saw the left side of Seller Sprite Extension. Meanwhile, I also use the extension of the 3 major programs. We can drag and drop these three extensions anywhere on the page. But I can't do this with SellerSprite Extension. This feature will be user friendly to us if you can do it. Thank you.

reply : I have sent the feedback to our technologit. We will develope it later.

burakakin 2019-12-17 06:00

Hi, When I open the extension on an Amazon product page, I can't see the left side of the Seller Sprite extension. I try to pull the extension to the right to see the left side, but the extension does not move and stays where it is. Thank you.

reply : I am so sorry that you are unable to move the extension, you can scroll up or down to see more info on the page.

burakakin 2019-12-16 03:10

Hi, I use Keepa and Seller Sprite at the same time. But when I start to work Keepa Extension, Seller Sprite Extension doesn't show results graphically at the bottom of the page. How can I use this feature of the Seller Sprite that I bought annually? Thank you.

reply : Due to our system was updated last week, the Keepa extension was temporarily closed. It is all right now, you can try again. Thank you.

yoli 2019-11-18 13:53

Hi, do you provide India amazon market research?

reply : Hi, we are sorry that we do not provide India Amazon market research currently for the low demand from users. I will tell our science data team about this demand. Thank you.

islandin 2019-11-06 13:26

Keyword Checker When can I use it?

reply : This tool is free, you can use it right now. Input the ASIN into the search bar first, and enter the keyword of the ASIN into the drop-down box, then hit search, you will get the results you want in a second.

islandin 2019-07-25 16:01

Hello. I would like to ask a question about reverse ASIN. For the following ASIN, B07PVW91CD The product has been released in April 2019. This product is selling a lot. Although it is, [Searches / M] is very few. Why is this happening?

reply : Hi, the ASIN was newly launched over past 3 months. During the launched period there are few searches. If you want an exact result, some traffic and exposures must be needed. In addtion, does the listing have any variants? If it has many variants, you can search other ASIN to get results.

Three Turtles 2019-07-13 15:59

In response to my comment on 7/2: Thank you for your support and considering to make those improvements. Regarding the price and revenue for keyword search, I think the average price and revenue for the keyword can be calculated. Have a look at Viral Launch. || I have another feedback: Could you consider adding a sorting function for the Chrome extension? (e.g. sort descending by revenue) Thank you.

reply : Thanks for your suggestions, we have collected your comments, and would add price and revenue for keywords, and add sorting function.