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2) The "position" number in the Keyword Checker feature is counting the sponsored ads as position. Example: If an ASIN ranks No. 1 organically, but there are three sponsored ads above it, the "position" will say No. 4, when it should be No. 1. Can you correct the issue so that it shows the organic rank, and not including the sponsored ads?

reply : The "current page number" shows the organic rank, which does not include the sponsored ads position.

Three Turtles 2020-06-19 18:23

I have two comments. One is a suggestion, and the other is regarding a possible issue. 1) Can you add the "current page number" and "position" into the Reverse ASIN Keyword feature? It is offered in the Keyword Checker, but I think it will be more useful combined into the Reverse ASIN Keyword.

reply : I have sent feedback to our technical team.

Jamesc49 2020-04-25 06:30

According to the information on the Google Chrome store the extension was supposed to be free for life. I have used the extension for 3 days and the Keyword Mining has never worked and now the Reverse ASIN that I need to upgrade my plan. Why is this not free for life as your ad in the Google Chrome store stated? Thank You, James

reply : The tool that totally free for life is "the copy of Keepa extension", which is one of the parts of SellreSprite Extension. For the other 3 tools, the limitation is synchronized with the subscription on our website. If you have any questions, please contact our online customer service.

psycleworks 2020-04-24 10:21

When I search data by the <brand name>, it doesn't provide any result eventhough that there are lots of listings on Amazon.co.jp. Please advise if it is Error, and how to solve it.

Waqas 2020-03-31 06:08

my extension shows error reverse asin quota exceed but works fin on web what is the problem.

reply : Would you like to send the screenshot to our online customer service to further check? I am so sorry about it.

ssgrup3 2020-03-18 23:01

Hello How can I use the google chrome plugin? açılmıyor Could you help? screenshot link https://ibb.co/stPBNmK

reply : I have checked the screenshot. It is the problem of your network. You can close the browser, and re-open. It will work well. If there is still some trouble, you can contact out customer service. :)

Vivian123 2020-01-31 12:23

如何切换语言

reply : 进入官网首页，点击左上角Logo旁边的语言切换。

burakakin 2019-12-19 05:40

Hi, In my comment below (2019-12-17 06:00), I didn't mention about want to see product page when the SellerSprite Extension is open. I tried to mention about that I couldn't saw the left side of Seller Sprite Extension. Meanwhile, I also use the extension of the 3 major programs. We can drag and drop these three extensions anywhere on the page. But I can't do this with SellerSprite Extension. This feature will be user friendly to us if you can do it. Thank you.

reply : I have sent the feedback to our technologit. We will develope it later.

burakakin 2019-12-17 06:00

Hi, When I open the extension on an Amazon product page, I can't see the left side of the Seller Sprite extension. I try to pull the extension to the right to see the left side, but the extension does not move and stays where it is. Thank you.

reply : I am so sorry that you are unable to move the extension, you can scroll up or down to see more info on the page.