Web-based software suite to start & grow your Amazon business
Analyze marketplace data while browsing Amazon
A SaaS platform for global voice of customer and product research
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Find SellerSprite user guides, feature tutorials, and answers to common questions, so you can solve issues quickly and get more value from the tools.
This Help Center is regularly updated as we release new features and improvements.
New to SellerSprite? Start here to set up your account and learn the core workflows for research, optimization, and tracking.
SellerSprite - Guide for New Users
Explore tools that help you validate product ideas and analyze market opportunities.
Discover and compare high-converting keywords for your listings and ads.
Optimize your listings, track performance, and improve conversion rates.
Try these free utilities to estimate sales, build listings, and evaluate profitability.
These articles explain how to use SellerSprite features directly in your browser extension.
Manage your account settings, child accounts, subscriptions, billing, and policy-related requests.
Install and use the SellerSprite browser extension to analyze products and keywords directly on Amazon pages.
Quick answers to high-frequency questions about data definitions, pricing, and how SellerSprite updates metrics.
Additional resources, such as voucher usage and policy-related pages.
If you cannot find the answer you need, please contact us at support@sellersprite.com or scan the WhatsApp QR code below to reach our customer service team. We usually respond within 48 hours on business days.
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Hi Seller Sprite Team,Could you please clarify what the “L” in the stock level indicator signifies? Is it an abbreviation for “low” stock? Any details on the thresholds would be appreciated.Thanks for your help!
Reply 1
Like 1
The "L" in Seller Sprite's stock level display specifically stands for "Purchase Limit", not "Low Stock." This indicates that the seller has set a maximum order quantity restriction on the product. Key details:Threshold: Appears when sellers restrict purchases to ≤3 units per order (common for high-demand/flash sale items)Data Source: Derived from Amazon's maxOrderQuantity API parameterPriority Logic: Overrides actual stock calculations when active
hello seller sprite teamI received a free upgrade for 1 month due to rishi sirI want to confirm whether my subscription will automatically renew and charge my account after the free period ends kindly confirm Thank you Asgar Ali
Like 0
You won't be automatically renewed for the subscription if you haven't subscribed in the first place.
I am currently in Standard Plan, how to upgrade to Adavnce Plan? Do I need to cancel current plan and then subscribe new one?
Hello, just click "Upgrade" under the Advanced plan option on the price page. Our system will automatically refund the difference.
How can we export this historical data on number of ratings? I need this data point badly.
Hello, you can click the "Export" button.
Hello,I have a suggestion. I cannot find the ORGANIC RANK sorting filter in the Reverse ASIN section, which is located in the filters section, in the Reverse Multiple ASINS tab.If possible, can you add an ORGANIC RANK sorting filter to this relevant tab?Thanks.
Thank you so much for your suggestion. We have already sent the suggestion to the technical department.
I mistakenly chose a paid plan. I thought my card would be charged for membership after 1 month, but it was charged immediately. I thought I had the right to a free trial month and when I realized the mistake, I immediately pressed the cancel button. I canceled the membership without using the plan. I want my refund.thank you
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Certainly, here’s how you might phrase your questions for the Seller Sprite support team:---**Subject:** Questions Regarding Seller Sprite Features and Data TrackingHello Seller Sprite Support Team,I have a few questions regarding the available features on Seller Sprite and would appreciate your assistance:1. **Seller Information**: Are there any features inspired by SellerAmp? Specifically, can I view the number of FBA sellers for a product? For example, if a product has 5 FBA sellers or 3 FBA sellers, would I be able to see this information?2. **Historical Average Pricing & Data Export**: - Can I view the average price of a product over the past three months? - Additionally, similar to SellerAmp, is there an option to export specific information about an ASIN I’m tracking into Google Sheets?3. **Keyword-Level Sales Data**: - If an ASIN/product has sold 100 units, is there a way to see which keywords those sales originated from? - Where can I view the 1, 3, and 6-month average prices for an ASIN or a product? - Lastly, is there a feature that allows me to see how many units were sold per keyword?Thank you very much for your time and assistance. I look forward to your response.Best regards, Mustafa Cansız
We do not provide statistics on the number of FBA sellers. Historical data only includes the total number of sellers, and detailed seller information can only be accessed directly on Amazon in real-time.2.1 Historical prices can be viewed using the [Competitor Lookup] feature or the [Keepa Alternative] on browser extension. [Competitor Lookup] calculates the average price for each month, while the [Keepa Alternative] on browser extension provides daily price records that can be exported to calculate a 3-month average.2.2 This function does not support exporting information to Google Sheets.3.1 We cannot determine which specific keywords drive sales. However, you can use [Reverse ASIN Keywords] to identify the keywords bringing exposure to a product.3.2 The average price can be queri
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Hello,If you have any questions, you can contact the online chat service in the lower right corner
Hello, I need the application on my IOS mobile, would it be possible? To search for products on Amazon
Reply 2
Hello, you can download extension for safari on macbook and ipad:https://www.sellersprite.com/en/help/sellersprite-chrome-extension-download
Hola, necesito la aplicacion en mi móvil IOS, sería posible ?
Hello, you can download from apple store and use it on iPad: https://apps.apple.com/us/app/sellersprite/id1577158645?platform=ipad
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