I am in the second month of the contract, but it seems that the data has not been updated since the time of the contract. How many months is the data updated?
reply : We refresh our monthly data each month. the data of the prior month will be updated in the next mid-month, our data is the April data now. and we will release the May data in June.
hello,<br>The asin report I applied for has not been received yet.<br>When will it arrive?<br>ASIN B01M9IL1JK<br>
reply : Hi, due to the Amazon restriction on data, it takes more time to export the ASIN report now, we are sorry for the delay. We are working on it.
A lot of products are not in product sprite for Amazon Japan. Even specific ASIN look ups says the item does not exist. Will this be fixed? I signed up just for this specific function.
reply : To search your competitor products only aimed at listings that sells good,
the sales data of some listing that sells not so good or unsellable will not display,
so I recommend you search listing that sells good or maybe you could search other competitor products.
When will March of Keyword Research be released?
reply : Hi, March Keyword data has been released already, you can check it.
Hi<br>I would like to ask you about Top Sales Monthly.<br>I tried and used it for monthly sales of my items for this month as a test.<br>In Amazon, it was 531 as an actual sales.<br>But with SellerSprite, We got completely different number and it was 183.<br>Why did that happen?<br>Thank you,
reply : Hi, we would like to know the ASIN code you test, and the sales in which month is inaccurate， we will check it and tell you the reasons asap.