Web-based software suite to start & grow your Amazon business
Analyze marketplace data while browsing Amazon
A SaaS platform for global voice of customer and product research
IPアドレスとブラウザの特徴から、日本でご利用されていると判断をし、「セラースプライト-日本語版」をご利用ください。
Find SellerSprite user guides, feature tutorials, and answers to common questions, so you can solve issues quickly and get more value from the tools.
This Help Center is regularly updated as we release new features and improvements.
New to SellerSprite? Start here to set up your account and learn the core workflows for research, optimization, and tracking.
SellerSprite - Guide for New Users
Explore tools that help you validate product ideas and analyze market opportunities.
Discover and compare high-converting keywords for your listings and ads.
Optimize your listings, track performance, and improve conversion rates.
Try these free utilities to estimate sales, build listings, and evaluate profitability.
These articles explain how to use SellerSprite features directly in your browser extension.
Manage your account settings, child accounts, subscriptions, billing, and policy-related requests.
Install and use the SellerSprite browser extension to analyze products and keywords directly on Amazon pages.
Quick answers to high-frequency questions about data definitions, pricing, and how SellerSprite updates metrics.
Additional resources, such as voucher usage and policy-related pages.
If you cannot find the answer you need, please contact us at support@sellersprite.com or scan the WhatsApp QR code below to reach our customer service team. We usually respond within 48 hours on business days.
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How to change market place
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Dear customer,you can choose the market on the website:https://www.amz123.com/ or Modify domain name。This is Amazon site domain names：亚马逊各站点域名：美国亚马逊后台登陆网址：https://sellercentral.amazon.com/日本亚马逊后台登陆网址：https://sellercentral.amazon.co.jp/英国亚马逊后台登录网址：https://sellercentral.amazon.co.uk/德国亚马逊后台登陆网址：https://sellercentral.amazon.co.de/法国亚马逊后台登录网址：https://sellercentral.amazon.fr/意大利亚马逊后台登录网址：https://sellercentral.amazon.it/西班牙亚马逊后台登录网址：https://sellercentral.amazon.es/加拿大亚马逊后台登录网址：https://www.amazon.ca/墨西哥亚马逊后台登录网址：https://www.amazon.com.mx/澳大利亚亚马逊后台登录网址：https://www.amazon.com.au/印度亚马逊后台登录网址：https://www.amazon.in/土耳其亚马逊后台登录网址：https://www.amazon.com.tr/巴西亚马逊后台登录网址：https://www.amazon.com.br/
Is there a way to sort by organic rank on the Product Research Chrome extension screen?
Sorry, We don't have the feature on the Product Research Chrome extension screen . You can see the top 10 organic ranked products in Keywords Mining.I will provide feedback to technology regarding your needs.
Hello,From the extension, you can export to excel the Keepa Historical Trend. Doing this for all of our listings would be a very time intensive process. Is there a place where we can do this is in mass? If so where and how.Thanks,
Sorry,cause the data of keepa history trend is large. It can't be downloaded for all the listing at once. It can only be exported for one ASIN at once.If you need a customized report, you can send an email to bi@iyunya.com
Hi,the Seller Sprite Team:Here is the trouble, the google chrome is Not compatible with the extension.
Hi，please contact our SellerSprte customer online service and show your problem screenshot.
how can I update my credit card?
Dear customer,do you want to change anther credit card? Firstly,you should cancel the credit card subscription on the Dashboard - Profile-My subscription。 Lastly,you can Subscribe again with new credit card.
dear team ,there is a problem on the program it does not show Seller on that product and not numbers of sellers , either they are FBA or FBM kindly tell me solution of these problems.
The seller and delivery method are not displayed. Please try the following methods:1. Clear browser cookies (all time) + plug-in cache;2. Uninstall the plug-in and reinstall it;3. Change Amazon post code;4. Update the browser;If none of the above methods can solve the problem, we will release a new version of the plug-in in this week to solve the problem. Please wait patiently~
hello, very few times i can use the Keepa integration,but sometimes i can not use it? how i can make it work.你好，你们的产品keepa 插件部分大部分时候都不能用，少部分时候可以用，这是为什么呢？
亲，插件是否有keepa数据，您直接在这个位置点开就行哦
whats wrong with it . It does not give me the full view of the products like bsr asin seller etc could you please tell me what is the problem
Like 1
The information of ASINs is intercepted。 Try these ways: 1. Change the browser, it may be that Amazon is blocking the current browser port Try installing plugins for 1-2 other browsers, and if possible, indicate the browser port being blocked Wait for a period of time for the current browser to be released from Amazon's whitelist
您好，我无法下载我在亚马逊上销售的产品的评论。
亲亲，目前亚马逊改版拦截了评论，无法导出全部评论，但是可以导出前100条的，您安装最新版插件试试呢
dear team , there is a problem on the prpgram about the keyword datas. when i search on the amazon home page ; the program never shows the search volume but when i check the reverse ASIN from the main product page it shows the search volume datas. please check the pictures. i have checked too many keyword and the problem is the same.what is the problem on this program?I have also a few question more and i sent a couple of e mail to your support depertman and i hav received an cursory ansver and also it was too many days later. is there any e mail to discuss and solve the problems or not?
dear friend,i have seen your problem,please check your extension vision,you need latest version，The installation link：https://www.sellersprite.com/v3/knowledge/feature/sellersprite-chrome-extension-downloadand we need to confirm that keyword is same,sometimes the keyword is very low volume,so we can't not see result,it is normal.and if you have any problem,you want to ask us in time,you can transform website language to chinese ,bottom right of the website,and then you can find customer service,we can solve your problem in time
You are trying too often, please try again later!
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